Refer Patients to BRIGHT Eyes

Our office is a trusted referral resource for eyecare and healthcare providers in the High Country, but also throughout North Carolina, Tennessee, Virginia, and beyond.

As a specialty-only eye care clinic, we strive to build collaborative relationships with referring providers who trust us with improving their patients’ lives, together. We welcome provider-to-provider communication and are happy to discuss cases or coordinate care plans.

We are committed to making the process as efficient and successful as possible.

To refer a patient, please call us at (828) 237-9393 or choose your preferred method below:

A woman in a white coat sitting at a desk, writing on some documents with a pen, with a computer mouse and some papers nearby.

Online Form

Fill out the Online Referral Form to submit an appointment request instantly.

ONLINE REFERRAL FORM

Fax

Download our Referral Form, and fax it to (828) 470-7575, along with related exam notes.

DOWNLOAD REFERRAL FORM

Referral Materials

Fill out the Referral Materials Request Form to receive our Referral Guide, referral pads, fax forms, brochures, and more for your practice and your patients.

REQUEST MATERIALS

Schedule an Introduction or Practice Visit

If you or your team would like to learn more about BRIGHT Eyes and how we can support your patients, we’re happy to arrange a brief in-person introduction or a one-on-one meeting with our doctor.

To schedule a visit, please indicate your interest on the referral materials request form or email us at info@brightdryeyespa.com, including your preferred days and times for availability. Our team will follow up to coordinate a convenient time to connect.

Referral Form

Fill out the Online Referral Form to submit an appointment request instantly.

REFERRAL PROCESS

  1. Referrals will be processed within two days during normal business hours (Monday-Friday). For emergent referrals and patients who need to be seen within 48 hours, call (828) 237-9393.

  2. Our office will contact the patient to schedule. Our doctor also offers free consultation calls to patients with questions or concerns prior to booking their initial appointment.

  3. As the referring provider, our doctor will continually provide updates on the patient’s exams and care plan. Our doctor can either co-manage the patient’s care with you, or refer the patient back to you once their condition is stabilized or treatment plan completed.

HAVE QUESTIONS?

Read our referring provider FAQs here.

A Message to Our Referring Providers

Thank you for the trust you place in our practice when referring your patients.

At BRIGHT Eyes, my focus is on supporting providers by helping patients with complex ocular surface and specialty vision concerns through an integrative approach that considers comfort, function, appearance, and overall wellness.

My goal is to complement the excellent care you already provide by offering additional resources and treatment options when patients need more support. I deeply value collaborative care and strive to ensure patients continue their long-term care within your practice once their specialty treatment needs have been addressed.

I appreciate the opportunity to work together in helping our shared patients achieve better outcomes and quality of life.

Referral Materials & Patient Education Support

REFERRAL MATERIALS

To help your patients feel informed and comfortable when referred to BRIGHT Eyes, we’re happy to provide educational materials your team can share at the time of referral. These resources help patients understand why they’re being referred and what to expect at their specialty visit.

Referral materials available include:

  • BRIGHT Eyes business cards

  • Practice brochures

  • Patient education handouts outlining common conditions, treatment options, and a convenient QR code for appointment scheduling

Offices may choose to provide printed materials, include digital resources in after-visit summaries, or share scheduling information through patient portals or email.

To request printed referral materials for your office, please complete the referral materials request form. Our team will arrange delivery or shipment of your referral package promptly.

Referring Provider FAQs

We value the trust you’re placing in our team and hope we can make working with us even easier by answering a few of the most common initial questions.

As a specialty referral center, we collaborate with other eye care and healthcare professionals to provide ocular surface disease, specialty contact lens, myopia management, and non-surgical ocular aesthetic services.

  • No. BRIGHT Eyes is a specialty-only eye care clinic, and we do not provide routine vision exams, glasses, or general eye care services.

    Our focus is exclusively on specialty services such as ocular surface disease, scleral lenses, myopia management, and non-surgical ocular aesthetics.

    We aim to support — not replace — a patient’s primary eye care provider. Rest assured that your patient will be returned to you for all of their general eye health, vision, and/or surgical needs.

  • We provide advanced diagnostics and treatments for patients who have not improved with standard management or who require specialty care not typically available in general practices.

    Many referring doctors send patients to us when dry eye, myopia, or contact lens needs become complex, time-intensive, or may affect surgical outcomes.

  • Common referrals include patients with:

    • Moderate to severe dry eye disease

    • Pre- or post-operative dry eye that may impact surgical outcomes

    • Ocular rosacea, chronic blepharitis, or demodex

    • Recurrent styes or chalazia

    • Lash thinning/loss or lash extension use

    • Ocular cosmetic concerns (e.g. under-eye bags, blepharoptosis, lower lid laxity, etc.)

    • Impaired blinking and corneal exposure due to neurological conditions (e.g., Bell’s Palsy, Parkinson’s, etc.)

    • Keratoconus, irregular corneas, or recurrent corneal erosions

    • Traditional contact lens fitting challenges

    • Progressive pediatric myopia or pediatric dry eye

    • Use of high-risk medications (e.g., accutane, antidepressants, preserved topical ophthalmics, etc.) known to contribute to dry eye

    • Diagnosis of systemic diseases (e.g., autoimmune, Sjögren's, peri-/menopause, etc.) known to contribute to dry eye

  • We strive to accommodate referrals promptly, especially for patients experiencing significant discomfort or vision limitations.

  • Yes. Our goal is collaborative care. Patients are always instructed to return back to their primary eye care provider for routine exams and ongoing general care once their specialty treatment is stabilized or completed.

  • We provide timely consultation reports and treatment updates, including findings, diagnoses, and treatment plans. We welcome direct communication to ensure coordinated care and continuity for shared patients.

  • We accept medical insurance, although coverage varies by service. Our team helps patients understand insurance and self-pay options prior to treatment.

  • Referrals can be sent via fax, secure email, or through our online referral form. Our team will contact the patient directly to coordinate scheduling.